Chief Digital Officers are business-facing individuals that often don’t have a background in technology, they’re specialists in digital business models.
In order for the Chief Digital Officer to be truly effective within an organisation, they need to excel in being able to map digital capabilities to strategic priorities to help a company get where it wants to go and drive digital process innovation. By replacing manual processes with technology, a Chief Digital Officer must measure the cost savings and revenue generation and ultimately ROI. A Chief Digital Officer will have a complete overview across digital initiatives to measure success and impact on a business.
We tend to see that clients look to hire a Chief Digital Officer for when clients need to approach the complex causes that must be analysed, understood, and tackled before any progress can be made on the digitisation of their company and also when the CEO or Chairman realises the company can’t meet their transformation challenges within the capability of the current organisation structure.